Effective Date: April 1, 2026 · Last Updated: March 29, 2026
4-Day Free Trial
Every Chapter13Leads subscription begins with a 4-day free trial. You will not be charged during the trial period. Cancel before the trial ends and you owe nothing.
Monthly Subscriptions
If you are unsatisfied within the first 7 days of your first paid billing period, contact us at info@chapter13leads.com and we will issue a full refund, no questions asked. After 7 days, monthly subscription fees are non-refundable for the current billing period.
Annual Subscriptions
Annual subscribers who request a refund within 14 days of their annual renewal date will receive a prorated refund for the unused portion of their subscription. Requests made after 14 days are not eligible for refund.
Partial Month / Downgrades
If you downgrade your plan mid-cycle, the change takes effect at the start of your next billing period. No partial refunds are issued for the current billing period.
Data Quality Issues
If you experience a significant and documented data delivery failure — missed weekly drops, systematic data errors — contact us within 7 days of the issue. We will investigate and issue account credits or refunds at our discretion based on the scope of the issue.
How to Request a Refund
Email info@chapter13leads.com with your account email, the issue, and your refund request. We respond within 2 business days. Approved refunds are processed through Stripe and typically appear within 5–10 business days.
Contact
Chapter13Leads LLC · info@chapter13leads.com · DFW, Texas